Find the answers to our FAQ below

Frequently Asked Questions

Which countries do you ship skincare products to?

Our skincare products are currently only available for shipments to countries within the European Union, the UK, and USA.

When we are able to ship to other countries we will announce it.

Is every Its Sublime skincare product Ecocert COSMOS® Certified?

All of the Its Sublime skincare products include the COSMOS Organic and/or COSMOS Natural cosmetics label on the packaging and bottle for 100% transparency, with the exception of the Glycolic Acid Liquid Exfoliator and our Brightening Gel Moisturizer.

The formula development process is driven by a commitment to certified and eco-friendly solutions, ensuring each skincare product is made with natural ingredients. We prioritise sustainability at every step, from concept to final product. Our state-of-the-art manufacturing plant is dedicated to producing certified, eco-friendly and clean skincare products using only the finest natural ingredients.

Why should I choose Its Sublime skincare products over non-vegan brands?

Consumers should consider purchasing Its Sublime over generic non-vegan brands for several compelling reasons, each grounded in health, ethics, and sustainability:


1. Health Benefits for Skin
- Free from Harsh Chemicals:
Our premium vegan products avoid synthetic additives, harsh chemicals, and synthetic fragrances, which can irritate sensitive skin or disrupt hormonal balance.
- Nutrient-Rich Formulations: Its Sublime products contain plant-based ingredients rich in vitamins, antioxidants, and essential fatty acids that NOURISH, HYDRATE, and PROTECT the skin.
- Reduced Risk of Allergies: With fewer synthetic or animal-derived components, they are less likely to cause irritation or allergic reactions, making them ideal for sensitive skin types.


2. Ethical and Cruelty-Free
- NO Animal Testing or Ingredients: Its Sublime skincare avoids animal-derived ingredients like lanolin or beeswax and typically uphold cruelty-free practices, ensuring no animals are harmed during production.
- Eco-Conscious Values: Ethical production aligns with values of compassion and sustainability, contributing to a kinder beauty industry.


3. Environmental Sustainability
- Organic Farming Practices: Certified organic products reduce reliance on harmful pesticides and fertilizers, minimizing environmental pollution and promoting biodiversity.
- Sustainable Sourcing and Packaging: Its Sublime uses only recyclable packaging and sustainable ingredient sourcing, making our skincare products eco-friendly.


4. Avoidance of Controversial Ingredients
- No Animal By-Products: Ingredients like collagen, gelatin, or keratin in generic brands can sometimes be sourced through environmentally harmful or ethically questionable methods.
- Transparency: Its Sublime provides clear ingredient lists and certifications (e.g., ECOCERT, COSMOS), ensuring consumers know what they’re applying to their skin.


5. Superior Quality and Effectiveness
- Focused Formulations: Its Sublime prioritizes quality over quantity, often using high concentrations of active natural ingredients designed to deliver noticeable results.
- Holistic Skin Health: Organic products often integrate aromatherapy benefits and work gently with the skin’s natural processes for long-term health and radiance.


6. Supporting Positive Change
- Market Demand for Sustainability: By choosing Its Sublime skincare, you support a business committed to ethical practices, encouraging the broader beauty industry to adopt environmentally conscious and cruelty-free standards.

Its Sublime skincare products are an investment in health, ethics, and the environment. While generic non-vegan brands may offer cheaper alternatives, they often fall short in terms of ingredient safety, transparency, and sustainability. For consumers seeking effective, responsible, and luxurious skincare solutions, Its Sublime is the ideal choice.

What is the difference between Express and Standard shipping?

UNITED STATES OF AMERICA

Standard Shipping: Estimated between 2 and 5 working days.

UNITED KINGDOM & EUROPEAN UNION

Standard Shipping: Typically arrives within 4 to 11 working days (it varies)

Express Shipping: Most countries can get the order with 1-day delivery, using a weight-based pricing model.

Please note that this does not include fulfillment time. See more details in our Shipping Policy.